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Do you need a
quick solution to a technical problem? With our live
remote-assistance tool, a member of our support team can view
your desktop and share control of your mouse and keyboard to get
you on your way to a solution. |
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You will find
the answers to security questions and system configuration
requirements on our
FAQ page. You can also view a
demonstration of a screen-sharing session. |
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Step1: |
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Complete the
fields below and click the button to proceed. |
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Step2: |
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You are
prompted to download a small virus-free plug-in which will
connect you to a member of our support team. |
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Step3: |
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Your support
representative will chat with you online to obtain the details
of the problem. |
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Step4: |
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With your
permission, your support representative can view your screen and
share control of your mouse and keyboard. |
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Step5: |
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You are in
full control of your computer at all times. You always have
overriding control of your mouse and keyboard, and you can end
the screen-sharing session at any time. |
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